Hyster enjoys a terrific relationship with the majority of its customers due its focus on creating total client satisfaction through its world class production. Our objective is to anticipate the requirements of each customer along with deal with them with forklifts that deliver the performance, the dependability and the value which they require.
At Hyster, we believe in starting with the client. We annually conduct focus groups and provide an on-going voice of customer research both on-line and in the field. We have more than 400 design engineers to translate that input into clever designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help make sure that the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100% of the time, each and every time.
Total Quality All The Time
To initiate quality from the beginning, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold all employees responsible for consistent quality, combined with the 5s workplace organization in place to help us attain it.
Hyster offers a variety of high quality features as standard with our products. By remaining dedicated to our focus on both safety and quality, and by being innovative from start to finish, we offer several of the best material handling equipment on the market. These are just some of the reasons Hyster has become a leader within the business.